THE START OF A NEW ERA THE BMW iX3.
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
206 ratings and 120 comments received in the last 90 days.
17 September 2025
Little bit of a wait longer than we had expected but everything else has been excellent
Response from JKC
Sincere apologies for the slight delay in the production of your New BMW. Delighted to hear the team did their best to ensure you still enjoyed a 5 Star experience! Niall MacFlynn - Head of Business
16 September 2025
Aaron who was our sales person was very knowledgeable with the car we were interested in and he was able to get us the car we would like within a couple of weeks.
Response from JKC
Pleased to hear Aaron looked after you so well. Thank you for the business and welcome to JKC! Niall MacFlynn - Head of Business
07 September 2025
Although I was late, Aaron stayed on and made sure everything was ok and the handover was completed successfully.
Response from JKC
Delighted to hear Aaron went the extra mile to deliver a 5 Star Experience...welcome to JKC! Niall MacFlynn - Head of Business
06 September 2025
Very knowledgeable and professional staff, who went out of their way to answer any queries we had about our new purchase
Response from JKC
Pleased to hear the team looked after you so well! Niall MacFlynn - Head of Business
04 September 2025
Delivery of car was late and told various stories of why this happened
Response from JKC
Sincere apologies for the delay with your New BMW. I understand our Sales Manager has been in touch to discuss your feedback in detail and confirm the timeline of events that led to the delay. Niall MacFlynn - Head of Business
15 August 2025
Salesman Reese Murphy made it all so easy so much so that once he made a valuation on my own car much of of the purchase on the new car was done over the telephone
Response from JKC
Delighted to hear Rees really made a difference...welcome to JKC! Niall MacFlynn - Head of Business
11 August 2025
I thouroughly enjoyed all my visits
Response from JKC
That's great to hear...thank you for choosing JKC for your New BMW! Niall MacFlynn - Head of Business
29 July 2025
Very professional service.
Response from JKC
Thank you! Niall MacFlynn - Head of Business
29 July 2025
I had a great experience buying my new car from JKC. Aaron the salesman was recommended by a previous customer. Aaron was very welcoming & friendly, he kept in touch right through to delivery. I also recommend Aaron to anyone looking for a new BMW.
Response from JKC
Thank you...your kind & positive feedback is very much appreciated. Delighted to hear Aaron delivered an excellent experience...welcome to JKC! Niall MacFlynn - Head of Business
21 September 2025
Very satisfied. I was kept informed of all work being done to my car.
20 September 2025
Well looked after from start to finish
20 September 2025
A have been part of BMW family for 30 years
19 September 2025
Did the expected work, although it took a bit longer than anticipated initially.
18 September 2025
The work was carried out in a good timeframe however the button (that pops up and down) on the door is either missing or trapped inside the door panel from where it was taken off in order to replace the sensor/card
16 September 2025
Very good feedback and excellent info provided
Response from JKC
Pleased to hear everything went smoothly! Niall MacFlynn - Head of Business
15 September 2025
Professional staff, nothing was too much trouble
Response from JKC
Delighted to hear the team looked after you well! Niall MacFlynn - Head of Business
15 September 2025
Excellent feed back.
Response from JKC
That's great to hear...thank you! Niall MacFlynn - Head of Business
15 September 2025
From i first contacted JKC about my BMW, they where incredibly polite and to be honest far and above any dealership I have dealt with in the past.
Response from JKC
Your kind words & positive feedback are very much appreciated...thank you for choosing JKC! Niall MacFlynn - Head of Business
13 September 2025
Problem solved
Response from JKC
Pleased to hear the team did a good job! Niall MacFlynn - Head of Business
19 September 2025
Cara and the rest of the team we interacted with very very professional in their interactions with us